Shipping policy

Shipping Policy

1. Order Processing
Orders are processed after successful payment confirmation. We aim to dispatch orders as quickly as possible.

2. Shipping Time
Orders are generally delivered within 3–7 business days after dispatch. Delivery times may vary depending on the customer's location and courier service.

3. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.

4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

5. Delayed Deliveries
Delivery may occasionally be delayed due to weather conditions, courier issues, holidays, high order volumes or other circumstances beyond our control.

6. Failed Delivery
If a delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the package or repeated delivery attempts, additional shipping charges may apply for re-shipment.

7. Damaged Package
If the package appears damaged at the time of delivery, please take clear photographs/videos and contact us as soon as possible.

8. Order Tracking
Where tracking information is available, it will be shared with the customer after dispatch.

9. Contact Us
For shipping-related questions, please contact us using the contact information available on our website.